Archive for the ‘Social Media Marketing’ Category

Introducing the Vitrue Social Relationship Manager

Tuesday, August 11th, 2009

I’m thrilled to announce the Vitrue SRM (Social Relationship Manager). Marketers can rejoice as managing a Facebook Page and Twitter account has never been easier.

The Vitrue SRM is a web-based application suite that allows brands to more efficiently and effectively manage, schedule and automatically publish across Facebook and Twitter. While providing measurement and real-time analytics, the Vitrue SRM makes managing a brand’s social presence easy, improves fan engagement and increases ROI. You can read the details on the official press release.

I’d like to draw your attention to the implementation of the Facebook stream API for Pages. This API was opened just a few days ago from Facebook and allows applications to update a Page with content such as links, images and status updates. While there’s been limited means of updating a Facebook status (text only), the stream API gives far greater functionality.

The Vitrue SRM is the first built-for-brands solution to use the stream API for Facebook pages. Vitrue SRM marketers can now schedule posts to their Facebook Page in advance and let the Vitrue SRM do the rest. Posts can include photo, video or audio that and will play in the Fan’s news stream.

The Vitrue SRM was built for, and used by, some of the most social brands on the real-time web. Today the product is debuting via a limited access beta program. The full public availability is slated for September. To learn more check out http://srm.vitrue.com

Questions, and thoughts? Leave a comment below and join the conversation…

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Social Media Marketing Tip: Run Don’t Walk to the Facebook Fan Box

Thursday, July 9th, 2009

Facebook Fan Box CodeAccording to Facebook, over 8 million users become fans of Facebook Pages everyday and Facebook has made it pretty easy to fan a page, keeping the fan button front and center across every tab. Given the importance of growing your Facebook fan base, we were excited to see the launch of the Facebook Fan Box.

The Facebook Fan Box allows you to easily put a call to action on your brand’s site, blog or other location to enable your visitors to easily become your fan on Facebook. The Fan Box offers a great tool for brand marketers to drive adoption of their social marketing strategies on Facebook. This simple yet powerful tool is a great way for a brand to bridge their coprotate site and let their users know where to find their official presence.

To get started simply grab the code from your Facebook page, just below your profile image. The widget is easy to customize allowing you to show fans and wall posts. If you need further customization check out the advanced options from the API docs.

Facebook Fan BoxThis image shows three different versions of the Facebook Fan Box. At the top right corner of this page, you can see where we have implemented our Facebook Fan Box.

Have you implemented the Fan Box?

Tell us about it, drop a link in the comments, and join the conversion.


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Health Care and Social Media

Thursday, February 12th, 2009

Yesterday I contributed to a health care blog using the Vitrue SMI to help measure health plan providers. You can read the post here at Health Plan Innovation Blog.

Many health care and pharmaceutical brands haven’t scratched the surface of social media marketing and engagement. As a highly regulated industry we know there are unique and challenging obstacles. However, brands that jump in will benefit greatly by grabbing the untapped market share on the social web.

As we continue to look at this vertical in the coming weeks and we’ll provide additional details. Take a look around and do you see a lack of social media adoption amongst health care and pharmaceutical brands? Let us know what you think. Leave a comment and join the conversation.

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The Vitrue 100 - Top Social Brands of 2008

Thursday, January 29th, 2009
The Vitrue 100 of 2008

  1. iPhone
  2. CNN
  3. Apple
  4. Disney
  5. Xbox
  6. Starbucks
  7. iPod
  8. MTV
  9. Sony
  10. Dell
  11. Microsoft
  12. Ford
  13. Nintendo
  14. Target
  15. PlayStation
  16. Mac
  17. Turner
  18. Hewlett-Packard
  19. Fox News
  20. BlackBerry
  21. ABC
  22. Coke
  23. LG
  24. Best Buy
  25. Honda
  26. eBay
  27. Sharp
  28. Lincoln
  29. NBA
  30. Pepsi
  31. General Motors
  32. McDonald’s
  33. General Electric
  34. Walmart
  35. NFL
  36. Mercedes
  37. BMW
  38. Samsung
  39. Nike
  40. Subway
  41. Dodge
  42. Pandora
  43. CBS
  44. Mercury
  45. NBC
  46. Disneyland
  47. last.fm
  48. Toyota
  49. Cadillac
  50. Chevy
  51. Jeep
  52. Netflix
  53. Nascar
  54. Suzuki
  55. Red Bull
  56. Wendy’s
  57. Burger King
  58. Volkswagen
  59. REI
  60. Nissan
  61. T-Mobile
  62. Verizon
  63. Macy’s
  64. AT&T
  65. Guess
  66. Victoria’s Secret
  67. Walt Disney World
  68. Audi
  69. TBS
  70. Cartoon Network
  71. IKEA
  72. SEGA
  73. Kia
  74. Porsche
  75. Fox
  76. Intel
  77. IBM
  78. VH1
  79. MLB
  80. Cisco
  81. Oracle
  82. Saturn
  83. Sprite
  84. Subaru
  85. Adidas
  86. BP
  87. AMC
  88. Chili’s
  89. The Gap
  90. Capital One
  91. Hyatt
  92. Costco
  93. KFC
  94. Adult Swim
  95. Jet Blue
  96. Taco Bell
  97. Converse
  98. Sirius
  99. Puma
  100. Sears

We are excited to release the first-ever top social brands of 2008 list, The Vitrue 100. Last year we launched our Social Media Index (SMI) which is designed to capture a brand’s share of voice on the social web. 

The paradigm shift that social media has created for brands is significant and marketers who are not embracing social media need to take notice. What was an afterthought of marketing, just a few years ago, has now emerged as a significant part of the marketing mix and it continues to grow fast. The Vitrue 100 list represents companies who are establishing their social presence and doing so successfully. 

We established The Vitrue 100 to help bring credibility and clarity to this emerging space. The Vitrue 100 helps define who is winning, who could be doing better and provides the industry with overall trends.  

Press Release: Announcing The Vitrue 100
Advertising Age: The Most Social Brands of 2008

Methodology

The Vitrue 100 is the result of Vitrue’s daily analysis of over 2,000 popular brands.

Each day, Vitrue analyzes the online conversations on a variety of social networking, blogging, microblogging, photo and video sharing sites.

The Vitrue SMI calculates scores about the brand’s social conversations. We apply a series of algorithms to reflect the frequency of usage, the size of the social media environment, and the magnitude of the conversation. The result is a single numeric score for each brand: the Vitrue Social Media Index (SMI).

The Vitrue SMI is a unit-less number and that can be compared with other Vitrue SMI scores to provide a simple, relative measure of conversations on the web.

The two most common uses are:

  1. Tracking movement of a single brand over time
  2. Comparing a brand with its competitors, either at an individual point in time or over a period of weeks or months

The changing world of online conversations results in significant movements up and down for brands. The Vitrue 100 was determined by averaging the SMI scores for each brand across each day in December 2008. The result is a ranked list of the brands which are most talked about on the social web.

Because people often do not use a product’s full name in online conversations, we adapt our results to reflect common language usage. This dynamic process continues to evolve along with brands and language itself, with the goal of having the Vitrue SMI reflect the way people actually speak and type about brands.

Vitrue’s SMI reflects a combination of patent-pending technology, proprietary methodologies, and continuous refinement based on daily feedback and calibration. It provides the marketer with the industry’s simplest, most direct snapshot of conversations on the social web.

We welcome your input.
We continue to evolve and refine the SMI to capture and measure social conversations on the web. We’d love to hear from you. Leave a comment and join the conversation about The Vitrue 100.

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Growing Up Social

Tuesday, January 27th, 2009

Reggie Bradford, Vitrue’s CEO, was a guest author on MediaPost’s blog called Engage:Kids 6-11. He wrote on a topic that’s near and dear to my heart, kids and social networking. Reggie is a father of six kids (that’s two more than I have) and talks about his experiences.

Today’s kids are growing up with online social environments. Parents and marketers alike need to understand and embrace this reality. We all have online identities, and we need to start early with our children so they understand how to navigate and safely communicate on the social Web as they mature. Building their identities is an important aspect of development and a social persona is now a reality for many of us and will only continue to grow. 

As a father of six children, three of whom are between the 6 and 11 years old, I have extensive hands-on experience with helping my kids grow up “social” as our home is a virtual focus group. I continue to be stunned and amazed at how agile and adept even our youngest children are with technology.

Read the full article here: “Growing Up Social”

Do you have kids who are building social personas? Do you target kids with your social applications? Tell us about it with a comment and join the conversation.

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Vitrue Named AlwaysOn OnMedia 100 Winner

Thursday, January 22nd, 2009

OnMedia 100 Winner 2009Today Vitrue was named an AlwaysOn OnMedia 100 Winner. The OnMedia 100 winners were selected from among hundreds of other technology companies nominated by investors, bankers, journalists and industry insiders.  The AlwaysOn editorial team conducted a rigorous three-month selection process to finalize the 2009 list.

“The 2009 OnMedia 100 companies have demonstrated their tenacity even in the toughest economic conditions that the technology world has ever encountered,” said Tony Perkins, founder and editor of AlwaysOn.

Further details can be seen in our press release and from the AlwaysOn OnMedia 100 site. This latest accolade is a great honor for Vitrue and our team of social media experts. 

“Social media is transforming the way consumers and brands interact and we are committed to providing world class solutions for marketers to connect to consumers in social ways,” said Reggie Bradford, chief executive officer of Vitrue. “Much like web sites in the early 90’s, brands will find they soon cannot exist without a comprehensive social media presence and why we are focused on helping marketers leverage the power of engaged, passionate consumers online.  We are honored that AlwaysOn has awarded us this distinction and are proud to be listed among so many innovative companies.”

Do you have a comprehensive social media presence? Tell us about it. Leave a comment and join the conversation.

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Pepsi’s Sierra Mist Makes a Social Media Splash with Vitrue

Monday, January 12th, 2009
Vitrue Sierra Mist Cranberry Splash Screenshot

Vitrue Sierra Mist Cranberry Splash Screenshot

In the beginning of December we talked about a great holiday promotion we did with Pepsi and their seasonal Sierra Mist Cranberry Splash. We created a fun and interactive re-gifting application to enhance their online media campaign. More details of the social application can be seen in this prior blog post. Just as important as the creative and execution are the results. The Vitrue powered Sierra Mist application splashed like the best 10 point cannon ball from the high dive.

We’ve been tracking Cranberry Splash, in anticipation of their campaign, with the Vitrue Social Media Index since November. As expected we saw significant growth in their SMI score in the month of December. Sierra Mist Cranberry Splash’s monthly average was up 83% from November to December. Their peak score was 114% higher than November’s average.  

Vitrue Social Media Index Trend for Cranberry Splash

Vitrue SMI Trend for Sierra Mist Cranberry Splash

How social is your advertising? Are you making a splash with social media? Want to learn how  a little effort can make big waves in your marketing campaign?  Give us a shout or leave a comment and join the conversation.

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A New Year for Vitrue

Wednesday, January 7th, 2009

It’s the new year and I have many new updates about Vitrue:

  1. New Services - Today we announced two new services that continue to position Vitrue as the single, comprehensive social marketing solution for brands. While we have always offered our robust technology platform, and last year released our Social Media Index, today we are also offering Strategic Services suite and our Facebook application suite built just for brands.

    “Vitrue’s model is based on helping brands maximize social media by measuring, planning and executing,” explains Reggie Bradford, CEO of Vitrue. “Companies are hungry for meaningful direction and leadership on how to navigate this new marketing paradigm. The marketing model has flipped and the consumer is now a vested stakeholder in how a brand evolves. Much like web sites in the early 90’s, brands will find they soon cannot exist without a comprehensive social media presence.”

    More details are available in our Press Release, or you can simply drop us a note and we’ll be happy to discuss the opportunities for your brand.

  2. New Blog Design - Over the holidays we redesigned our blog. The layout is simple and clean, and commenting is easier. We have also started using a Delicious account to aggregate relevant news about social media marketing. Check out the Resources section in the right column. You will also find links and content from other social networks like Facebook, Twitter, and YouTube. Let us know what you think by leaving a comment.
  3. Vitrue Social Media Index - We had some additional media coverage about the SMI and our tracking of Kmart. Check out this article on MarketingVOX. Also MediaPost used the SMI in their article “Technology Marketer Of The Year: HP“. We have also been working to improve our SMI methodology. I’ll share more details later but be on the lookout for a new and improved scoring system soon.
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Vitrue launches Twittstakes promotion for the College Football Fanatics Facebook application

Thursday, December 11th, 2008

Here’s your chance to win a $250 Visa Gift Card from Vitrue, by talking smack for your favorite college football team. To enter the sweepstakes simply use the College Football Fanatics Facebook application and post your smack talk. This will help drive your favorite team to the top of their leader board. You can gain an additional entry into the sweepstakes and increase your chances of winning, by posting the exact message below on your Twitter account.

Click Here and Start Talking Smack!

Copy and paste the exact message below on your publicly available Twitter account for an additional entry into the sweepstakes.

Twitter Message:

Sweepstakes is open only to legal residents of the fifty (50) United States and the District of Columbia who are at least eighteen (18) years old. Sweepstakes runs until 1/12/2009. Winner will be selected around 1/23/2009. Only one entry per Facebook user of the College Football Fanatics Facebook Application. Only one entry per Twitter account who posts the exact message. See the Official Rules for complete rules, and details.

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Kmart lifts their Social Media Index by over 23 Percent

Thursday, December 4th, 2008

You may have recently heard about Kmart’s $500 shopping spree giveaway. If not, here’s the scoop. Kmart has given six bloggers a $500 gift card to shop and then write a blog post about their experience. In turn they are also giving away another six $500 gift cards to participants who comment on the blog posts or post about the event on Twitter.

The contest started on December 2nd and runs through the 16th. Here’s the a list of bloggers participating in the first round.

www.dadomatic.com
www.1938media.com
www.juliaroy.com
www.shoemoney.com
www.sparkplugging.com/momsational
www.shefinds.com

I’ve been tracking Kmart since the end of October via the Vitrue SMI. So this news offered a great opportunity to demonstrate a campaign’s effect on their Social Media Index. Take a look at the following chart - Kmart has jumped over 23% since the promotion launched.

We also looked at the competitive landscape, intentionally excluding some of the largest players for reasons of showing a comparative scale. Kmart’s Social Share of Voice has risen above JCPenney and further justifies the value of their campaign.

Since the contest is in its infancy we anticipate this data to change. I’ll check back on this story and report further details as warrant. Questions? Thoughts? Leave a comment below and join the conversation.

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