- iPhone
- Disney
- CNN
- MTV
- NBA
- iTunes
- Wii
- Apple
- Xbox
- Nike
- Starbucks
- NFL
- PlayStation
- Adidas
- BlackBerry
- Sony
- Mercedes
- Microsoft
- Samsung
- BMW
- Nintendo
- Best Buy
- ESPN
- Ford
- Honda
- Ferrari
- Gucci
- Nokia
- Major League Baseball
- Dell
- Coca-Cola
- CBS
- ABC
- iPod
- Mac
- Turner
- Nissan
- Toyota
- eBay
- Amazon
- Victoria’s Secret
- Nutella
- NASCAR
- Disneyland
- Audi
- NHL
- Red Bull
- Verizon
- Intel
- Subway
- Hewlett-Packard
- Puma
- Kia
- Fox News
- Porsche
- Jeep
- Dodge
- Pandora
- Walmart
- Zappos
- Suzuki
- McDonald’s
- Krystal
- T-Mobile
- Skittles
- KFC
- Volkswagen
- NBC
- Sprint
- Pixar
- Motorola
- IKEA
- Pepsi
- Cisco
- REI
- LG
- AT&T
- Converse
- The Gap
- Chevrolet
- Louis Vuitton
- Toys”R”Us
- H&M
- Philips
- General Motors
- Pringles
- Visa
- Prada
- Panasonic
- IBM
- VH1
- Hulu
- Oracle
- Burberry
- SEGA
- Sears
- Avon
- Jet Blue
- Lacoste
- Comcast
We are excited to release our second annual ranking of the most social brands, The Vitrue 100. 2009 certainly marked the tipping point for social media with Facebook crossing 350 million month active users worldwide (100 million US users) according to “Inside Facebook”, December 2009.
Adoption of social media by marketers has also followed suit, as eMarketer cites the percentage of the Fortune 500 not using social media has dropped dramatically - from 43% now to only 9%.
Forrester is also stating that social media marketing is projected to grow at an annual rate of 34%, faster than any other form of online marketing (US Interactive Marketing Spend 2009 to 2014 Report issued Summer 2009).
So what does all this mean as we head into 2010? Marketers are adding social as a foundation into the marketing mix and need the infrastructure to manage their increasingly robust presences. TV spots are now tagged out with Facebook URLs instead of corporate web sites and point-of-sale call to actions now direct you to fan them on Facebook or follow them on Twitter.
Marketers get that social works. So with this in mind we established The Vitrue 100 to help bring credibility and clarity to this emerging space. The Vitrue 100 helps provide the industry with overall trends. We issue the list to highlight the most social brands and help demonstrate the value of social media marketing.
Some thoughts on this year’s list:
- Overall provocative mix of blue chip brands – cross category from CPG to auto to electronics to retail
- iPhone still reigns supreme, second year in a row as the most buzzed about brand on the social web
- Game consoles dominate the top of the list Wii #7, Xbox#9, PlayStation #13, Nintendo #21
- Biggest gainer this year was Adidas, also NBA, Nike, MLB, Nissan, Victoria’s Secret, HP, KFC all made impressive gains, check out The Vitrue 100 from 2008 here
- Luxury brands on the list this year with good representation – Gucci #27, Louis Vuitton #81, Prada #88 and Burberry #94
- Media brands make up 8% of list – CNN #3, MTV #4, ESPN #23, CBS #32, ABC #33, Turner #36, Fox News #56, NBC #68 – perhaps illustrating our socialization of their content
- Cosmetic brands under represented missing outside of Avon at #97 as well as travel brands as jet Blue was the only airline to make this year’s list
- Sport brands make sense to be so prominent too as people are very passionate NBA #5, NFL #12, MLB #29, NASCAR #43, NHL #46
- Restaurants also make sense – people talk about where they want to eat – Subway #50, McDonald’s #62, Krystal #63, KFC #66
- Automotive vertical well represented – Mercedes #17, BMW #20, Ford #24, Honda #25, Ferrari #27, Toyota #38, Audi #45, Kia #53, Porsche #55, Jeep #56, Dodge #57, Suzuki#61, Volkswagen #67, Chevrolet #80, GM #85
Take a look and let us know what you think.
Methodology
The Vitrue 100 is the result of Vitrue’s daily analysis of over 2,000 popular brands on the social web.
On July 1, 2009, we refined the SMI’s algorithm in our continual efforts to reflect the the social web. See more details here> http://vitrue.com/smi/
The Vitrue SMI report is an easy to understand measurement of a brand’s online conversations. Based on our patent-pending technology, index scores are comprised of various online conversations from status updates to multi-dimensional video sites. The Vitrue SMI score provides a snapshot in time to help make sense of the overwhelming amount of measurable data.
We derive the Vitrue SMI by reviewing popular social media sites. We update the Vitrue SMI once daily. Our sample set represents different dimensions of social interactivity:
- Social Networking - general sharing
- Video Sharing - high engagement of viewing time and authenticity of dimension
- Status Updates - aka Micro-Blogs; key influencers who chatter and actively push content
- Photo Sharing - social meta data
- Blogs - general blogsphere, commentary mentions
The index numbers are not intended to be used in absolute terms; rather, they provide a numerical basis to compare the social media prominence of two or more terms. We frequently update the algorithm based on changes in usage patterns, overall traffic and social network results.
The changing world of online conversations results in significant movements up and down for brands. The Vitrue 100 was determined by averaging the SMI scores for each brand across each day in December 2009. To further clarify, “annual” based on grouping of pull done once a year as the first Vitrue 100 was done December 2008 and we wanted to measure year over year. The result is a ranked list of the brands which are most talked about on the social web.
Some powerhouse technology brands were omitted from the list as they provide the backbone of many social networks. While Google, Facebook and others are top brands, The Vitrue 100 is measuring companies that are using social technology, not those who are the technology.


[...] also learn from Virtue’s blog post on the list that Adidas was the biggest gainer, jumping up from the number 85 slot in 2008 to take [...]
[...] publiés sur les blogs. L’entreprise vient d’utiliser cet index afin de publier le top 100 des marques les plus citées sur les médias sociaux (sans réelle surprise, l’iPhone arrive [...]
[...] Zeta Interactive revealed that Microsoft was the most talked about brand in 2009, Vitrue (click here for methodology) had another brand in mind. According to its top 100 social brands ranking, Apple [...]
[...] also learn from Vitrue’s blog post on the list that Adidas was the biggest gainer, jumping up from the number 85 slot in 2008 to take [...]
Would love to see a similar listing for nonprofit organizations.
Very interesting post. Not surprising re: iPhone. It topping the chart in mentions goes with the mobile social networking trend on phones with advanced browsers. Looking forward to seeing what 2010 brings, as smartphone adoption increases.
FYI…your link under “Methodology” is broken.
Also, it is not the 9% of Fortune 500, but 9% of Inc. 500, as indicated on eMarketer here: http://www.emarketer.com/Article.aspx?R=1007401
A great way to increase the visibility of your brand is to take advantage of social publishing and activity stream to networks like Yahoo, Twitter, Facebook, and MySpace.
As Jeremiah Owyang of Forrester Research reports in Social Media: The Five-Year Forecast (http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Social-Media-The-Five-Year-Forecast-53635.aspx), “social commerce” is enabling consumers to control the messages they receive.
Because trust is high among peers, messages from friends will get through. Marketers should develop new forms of marketing that encourage consumers to become brand advocates with their friends.
There weren’t any prominent hispanic brands that came up…
Interesting also is the under-representation of retailers. Best Buy, Walmart, and H&M. (Unless you count Victoria Secret). There-in lies a great opportunity for retailers which typically do not have marketing expertise to start learning.
Another thing that most companies on this list have in common - they don’t allow reviews of their products and services on their own websites which could greatly improve trust with their customers and potential customers. http://lightbulbinteractive.blogspot.com/2009/09/simple-process-to-begin-building-trust.html
Comcast? Seriously? Comcast? Over-rated.
Where’s Dunkin’ Donuts? I suppose they aren’t “sexy” but they are brilliant…and yummy.
Interesting to see the luxury brands being so “social”. Financial services, on the other hand, don’t exist on the list. VISA is an exception, ranked 87. Sadly, it will take too long for banks&co to get the idea…..
Nice to know that iPod is in the list.. aiming for iPod this year tho
How do you make the difference between Subway the brand, and the subway as a way of travel ? How can you be sure it’s the brand people are talking about ?
hello,
Now that we have this study that ranks the top talked-about brands and the http://www.engagementdb.com/ study taht ranks the most engaged brands in terms of social media strategy, do you know if there’s a study that shows the brands with the highest rates of sales growth ?
julien
how is whole foods not on this list?
Apple’s brands are well represented, with iPhone in 1st place, iTunes 6th, Aplle 8th, iPod 34th & Mac 35th. It is quite ironic to see the stalwart bringing up the rear! It just goes to show how Apple has evolved, and how successful their approach has been. I wonder where iPad is going to feature in the 2010 rankings.
Then the growth of facebook is just nothing short of spectacular! From 350 million active users in Decemebr 2009 to hitting the 500 million mark in July 2010 is going to take some beating, and the end is not n sight yet, not by a long shot!